Return AI answers your team can trace to its own sources.
A customer is asking how your AI feature handles data, models or controls. Collect the facts, keep unsupported answers visibly open and assemble a response your responsible team can review. Editable workbooks, response documents and fictional examples provide the structure.
US buyers · One payment · Applicable tax and final terms shown at checkout.
Which answers can your team support?
A deadline does not make an unverified answer true. Your team needs to see which feature the answer covers, where the supporting source lives and who still owes a fact. This pack keeps those details beside the wording you are preparing to send.
- An answer-and-evidence workbook with questions, draft wording, sources, limits, owners and review decisions.
- A customer response document and a model/data-flow description you complete with your own facts.
- An owner request log for missing evidence and unresolved answers.
- A reusable structure for your organization’s own customer requests, with two complete fictional practice cases.
Five questions. Supported answers and open questions kept apart.
The free three-page fictional example contains two supported answers, two unresolved items and one justified not-applicable answer. Its source index includes the simulated evidence excerpts, so you can check what each answer does and does not support.
The complete pack adds a 50-question answer matrix, evidence register, owner request log, editable response and data-flow documents, and two completed fictional example workbooks.
In the fictional example, a five-request staging test supports a narrow statement about application logs. It does not prove production behavior or provider logging. The model-training question remains unresolved until the account-specific provider terms and settings are checked.
All example companies, providers, evidence, approvals and results are fictional. No actual control or vendor practice is being asserted.
Keep the answer, source and next action together.
Start with one customer request in its own folder. Use the blank files for real work and the separate fictional cases for practice. Keep evidence in your own systems and check what may be shared with the customer.
Tested in WPS Writer and Spreadsheets 11.8.2.8498 on Windows. Microsoft Word and Excel themselves have not been tested. Files are provided as DOCX, XLSX and PDF.
- PDFSTART-HERE.pdf
- XLSXanswer-and-evidence-workbook.xlsx
- DOCXcustomer-answer-pack.docx
- PDFcustomer-answer-pack.pdf
- XLSXexamples/cedar-answer-workbook.xlsx
- XLSXexamples/meridian-answer-workbook.xlsx
- DOCXmodel-and-data-flow.docx
- PDFmodel-and-data-flow.pdf
- XLSXowner-request-log.xlsx
- PDFtwo-fictional-answer-packs.pdf
- TXTLICENSE.txt
- TXTVERSION.txt
A good fit if…
- You have AI-specific customer questions and can involve the people who know your product.
- You need to track source limits, missing facts and review decisions before replying.
- You want reusable files for your organization’s own customer requests.
Choose another route if…
- You want Shirasu to research your controls or complete the questionnaire.
- You need a security certification, factual attestation or professional review.
- You want to upload private customer evidence for Shirasu to approve.
Work from the question to the source, then to the response.
The files organize your team’s factual work. They do not decide whether a control exists or whether an answer satisfies the customer. Your responsible team reviews the final response before sending.
- Review the five-question sample and the two complete fictional cases.
- Enter each real question, factual owner, draft answer, exact source reference and scope limit.
- Keep missing evidence or approval unresolved and track requests to the responsible owners.
- Manually transfer reviewed answers and their references into the response document, retain open items and check sharing permissions before sending.
Questions before you choose.
Will the pack answer the questionnaire for us?
No. Your team supplies and verifies the facts. The pack provides editable structure, review fields and fictional examples; it does not research controls or complete an entire security assessment.
How many questions can one workbook hold?
One workbook holds up to 50 questions and 50 sources. For a larger request, create another numbered workbook and use unique IDs across the request.
Does it export answers to the response document automatically?
No. You manually copy the calculated Export answer and its question ID, source details, owner, limits and approval into the matching response block. Retain unresolved questions in the open-items section.
Can a complete record prove the answer is correct?
No. The workbook checks recorded prerequisites; it cannot verify the underlying evidence or know whether an approval still applies after wording changes. Your final reviewer checks the exact response.
Can we send every source to the customer?
No. Answer readiness and permission to share evidence are separate. Keep internal-only evidence internal, and use only descriptions or excerpts your organization permits you to share.
Can we reuse an approved answer for the next customer?
Yes, within your organization’s license, after checking the exact question, feature version, source dates, scope and sharing permissions. Recheck approval when the wording or evidence changes.
Do we upload private evidence to Shirasu?
No. Complete the files in your own environment. Ask product-use questions using synthetic details; do not send private questionnaire contents, evidence or credentials to support.
What does the license include?
One purchasing organization and its staff or contractors may reuse the files for its own customer requests and share completed customer-specific outputs with the intended customer. Each additional organization needs its own license. Unfilled source templates may not be redistributed or resold. Your purchase includes access to updates published for this product in the twelve months after purchase. No update schedule, new feature or future compatibility is promised. You may continue using the files received under the product license after that period. Read the full product license.
Which applications were tested?
Tested in WPS Writer and Spreadsheets 11.8.2.8498 on Windows. Microsoft Word and Excel themselves have not been tested. Files are provided as DOCX, XLSX and PDF.
What are the refund terms?
14-day full refund, including after download. Email lattice@shirasusystems.com with your order reference within 14 calendar days of successful payment. No reason required.
Two practical field notes.
AI Customer Questionnaire Answer Pack
$149 USD
One organization · Internal reuse
US buyers · One payment · Applicable tax and final terms shown at checkout.