Prepare AI customer answers your team can check before sending.
Use this pack when a customer asks how your AI feature handles data, models or controls and your team needs to assemble a response. The editable answer, evidence and owner-request files keep the source, scope and review beside each answer, with missing facts visibly open.
US buyers · One payment · Applicable tax and final terms shown at checkout.
The customer needs a response. Which facts still need an owner?
An answer copied from an earlier request still needs its feature scope, current source and review checked. Put those details beside the draft wording so your reviewer can see what supports it and which questions remain unresolved before the response goes out.
- An answer-and-evidence workbook with questions, draft wording, sources, limits, owners and review decisions.
- A customer response document and a model/data-flow description you complete with your own facts.
- An owner request log for missing evidence and unresolved answers.
- A reusable structure for your organization’s own customer requests, with two complete fictional practice cases.
See what a checkable answer—and an open item—looks like.
The free three-page fictional example shows five questions: two supported answers, two unresolved items and one justified not-applicable answer. Its simulated source excerpts let you inspect the basis and limits of the wording. Use it to check whether your own response keeps sources, owners and missing facts visible.
The complete pack adds a blank answer-and-evidence workbook with capacity for up to 50 of your own questions, an owner request log, editable response and data-flow documents, and two completed fictional example workbooks.
In the fictional example, a five-request staging test supports a narrow statement about application logs. It does not prove production behavior or provider logging. The model-training question remains unresolved until the account-specific provider terms and settings are checked.
All example companies, providers, evidence, approvals and results are fictional. No actual control or vendor practice is being asserted.
Prepare one customer response in your own files.
Use the answer/evidence workbook to connect each question to its source, factual owner, limits and review. Track missing facts in the owner-request log, then manually transfer reviewed wording and references into the customer response document. Keep evidence in your own systems and check what may be shared.
Tested in WPS Writer and Spreadsheets 11.8.2.8498 on Windows. Microsoft Word and Excel themselves have not been tested. Files are provided as DOCX, XLSX and PDF.
- PDFSTART-HERE.pdf
- XLSXanswer-and-evidence-workbook.xlsx
- DOCXcustomer-answer-pack.docx
- PDFcustomer-answer-pack.pdf
- XLSXexamples/cedar-answer-workbook.xlsx
- XLSXexamples/meridian-answer-workbook.xlsx
- DOCXmodel-and-data-flow.docx
- PDFmodel-and-data-flow.pdf
- XLSXowner-request-log.xlsx
- PDFtwo-fictional-answer-packs.pdf
- TXTLICENSE.txt
- TXTVERSION.txt
A good fit if…
- You have AI-specific customer questions and can involve the people who know your product.
- You need to track source limits, missing facts and review decisions before replying.
- You want reusable files for your organization’s own customer requests.
Choose another route if…
- You want Shirasu to research your controls or complete the questionnaire.
- You need a security certification, factual attestation or professional review.
- You want to upload private customer evidence for Shirasu to approve.
Start with the questionnaire your team needs to return.
Your team supplies and verifies the facts. Use the files to assemble the response and track the open work, then have the responsible reviewer check the exact wording, sources and sharing permissions before sending.
- Review the five-question sample and the two complete fictional cases.
- Enter each real question, factual owner, draft answer, exact source reference and scope limit.
- Keep missing evidence or approval unresolved and track requests to the responsible owners.
- Manually transfer reviewed answers and their references into the response document, retain open items and check sharing permissions before sending.
Questions before you choose.
Will the pack answer the questionnaire for us?
No. Your team supplies and verifies the facts. The pack provides editable structure, review fields and fictional examples; it does not research controls or complete an entire security assessment.
How many questions can one workbook hold?
One workbook holds up to 50 questions and 50 sources. For a larger request, create another numbered workbook and use unique IDs across the request.
Does it export answers to the response document automatically?
No. You manually copy the calculated Export answer and its question ID, source details, owner, limits and approval into the matching response block. Retain unresolved questions in the open-items section.
Can a complete record prove the answer is correct?
No. The workbook checks recorded prerequisites; it cannot verify the underlying evidence or know whether an approval still applies after wording changes. Your final reviewer checks the exact response.
Can we send every source to the customer?
No. Answer readiness and permission to share evidence are separate. Keep internal-only evidence internal, and use only descriptions or excerpts your organization permits you to share.
Can we reuse an approved answer for the next customer?
Yes, within your organization’s license, after checking the exact question, feature version, source dates, scope and sharing permissions. Recheck approval when the wording or evidence changes.
Do we upload private evidence to Shirasu?
No. Complete the files in your own environment. Ask product-use questions using synthetic details; do not send private questionnaire contents, evidence or credentials to support.
What does the license include?
One purchasing organization and its staff or contractors may reuse the files for its own customer requests and share completed customer-specific outputs with the intended customer. Each additional organization needs its own license. Unfilled source templates may not be redistributed or resold. Your purchase includes access to updates published for this product in the twelve months after purchase. No update schedule, new feature or future compatibility is promised. You may continue using the files received under the product license after that period. Read the full product license.
Which applications were tested?
Tested in WPS Writer and Spreadsheets 11.8.2.8498 on Windows. Microsoft Word and Excel themselves have not been tested. Files are provided as DOCX, XLSX and PDF.
What are the refund terms?
14-day full refund, including after download. Email lattice@shirasusystems.com with your order reference within 14 calendar days of successful payment. No reason required.
Two practical field notes.
AI Customer Questionnaire Answer Pack
Small B2B software teams answering AI-specific customer questions. A customer questionnaire is due, an answer is being reused or an important fact still needs checking.
$149 USD
One organization · Internal reuse
US buyers · One payment · Applicable tax and final terms shown at checkout.